ShelterBox has a number of policies that guide our work. They set out what the people we support, our partners, supporters and those that visit our website can expect from us.

Read our policies below.

Ethical funding partnership policy

Download the policy

Privacy policy

Safeguarding policy

Download the policy

Cookie policy

Download the policy

Complaints policy

Download the policy

Environmentalpolicy

Download the policy

Protection policy

Download the policy

Code of conduct

Download the policy

If you would like to learn more about ShelterBox and how we work, you can visit out About page. You can also read our Vision, Mission and Values; and our annual reports.

Click here to view the ShelterBox Australia Constitution.